Frequently Asked Questions
What is MyAcxiomPartner?
MyAcxiomPartner is an easy-to-use site powered by Acxiom Corporation where businesses of any size may order or inquire about marketing services that help them find new customers faster, save money, and improve direct marketing ROI. No subscription is required, and businesses pay only for the products and services used.
What services does MyAcxiomPartner offer?
MyAcxiomPartner offers the following marketing services to businesses of all sizes in all industries:
- Order Mailing Lists and Sales Leads*: find your best prospects using the widest variety of selection options. You may order online, configure a list and receive your new leads in minutes.
- Clean Your List*: MyAcxiomPartner offers address quality (e.g. NCOA), deduplication, and suppression (i.e. DMA Do Not Mail, underage) services to clean your list and help save you money by avoiding sending wasted mail and potential fines.
- Enhance Your List*: append information to your database of customers, respondents, and/or prospects to learn more about them.
- Portrait Reporting*: gain greater insight into the demographics and psychographics of your database compared to your target area in 4 easy steps.
- Email Marketing Services: MyAcxiomPartner helps businesses deploy emails to reach targeted consumers.
*Available 24/7 with a MyAcxiomPartner account. Learn more
What do your services cost?
Do you offer programs for resellers?
MyAcxiomPartner offers programs for data resellers, brokers, and marketing service providers. For more information, please contact us at 866-977-6018.
What is the turnaround time for your services?
- Mailing Lists and Sales Leads: online orders are typically delivered within 15 minutes.
- Clean Your List: our data hygiene services are completed within one business day, typically within two hours.
- Enhance Your List: our data enhancement services are completed within one business day, typically within two hours.
- Portrait Reporting: orders are delivered within 1-5 business days depending on the report selected.
- Email Marketing Services: campaigns may be set up and deployed within as few as two business days; MyAcxiomPartner representatives will work with you to set up and execute a campaign when it makes the most sense for your business. Email Appends typically last 6-10 business days due to the permission pass processing. Email Verification is completed within one business day.
What is the expected mail delivery rate using your mailing lists and sales leads?
At the time your list is ordered, it has already undergone NCOALink™ processing within the past 30 days. If you mail your list within 30 days of your order, you can expect the following delivery rates:
- 94-99 percent for Consumer, New Homeowner, New Mover, Saturation, and Real Property databases
- 90 percent or better for Business data
What if I can’t find what I need on your site?
If you can’t find what you need online, please contact us at 866-977-6018.
What does Acxiom do to ensure consumer privacy?